Our approach to Managed Mobility Services

Having a mobility strategy is now a critical requirement for many organisations but its more than just email and internet access on a mobile device. To truly create a dynamic mobile enterprise, the strategy needs to encompass devices, platforms, networks, applications and security. It’s a confusing environment and organisations are looking for best-practices examples in areas such as mobile security, applications development and bring your own device (BYOD).

Assess

We assist organisations with the often complex task of defining their mobility strategy and implementing that strategy to achieve their business goals. Our primary objective is to ensure that your business achieves the greatest value from your mobility investment.

Design

We align the mobility design with your corporate strategic plan, ensuring that your business requirements and objectives are supported and enhanced through the build and delivery of mobile technology. We then define a logical ‘quick wins’ approach to delivering the mobility design to create a program of work that will build credibility in the initiative and engender executive stakeholder buy-in for the mobile strategy.

Build

We provide our clients with build, installation, configuration and flexible options for our customers. The build includes installation of a “gold image”, peripheral configuration and kitting, as well as training of key IT members of your team at senior level all the way down the chain to end users on training days.

We build time frames and plans based on your identified needs, coordinated with our support teams, while meeting global procurement and IT requirements. We deliver a turnkey, bespoke built experience, which provides an audit trail for mobile devices through the life cycle. Building a common platform allowing local offices to manage their own project timelines.

Deliver

In conjunction with design and build we manage the deployment without the need for the company to employ additional staff. BTS have experts in multi operating systems.We offer peace of mind that security and compliance across CYOD, BYOD and corporate devices are managed within the defined risk profile for the company.At the same time we support IT deployments and maintain the relevant backend systems at the required speed so your company does not need to.

Maintain

No matter when or where you are, our support team are available 24/7 to provide help and advice when you need it.We help you provide a standardised level of support and assistance. BTS Consultants have access to highly experienced technical resources who have worked extensively with mobility technologies as well as the latest product sets that will form the basis of your mobility technical architecture. We have years of experience running enterprise level mobility operations using ITIL, the best practice framework for effective service delivery.

Managed Service options

We offer three levels of Enterprise Mobility Managed Services to meet your needs:

  • Base: Escalated platform technical support
  • Premium: End-user service desk and platform management
  • Premium Plus: Full managed service including fleet logistics, swap pool and asset management.

MDM Product Set

Our MDM portfolio includes all the leading device and mobile technologies available including: Blackberry, Airwatch, Mass360, Zenprise (XENmobile), Good, Soti, Mobile-iron, Samsung.

BlackBerry Global Strategic Partner

Berkley Technical Services BTS can assist with BlackBerry Enterprise Server (BES) software installation, configuration, application development and support, and problem diagnosis. The BTS engineers installation service integrates the BlackBerry Enterprise Server (BES) with an organisation’s email platform. There are multiple configurations of BlackBerry Enterprise Server which can result in different levels of scalability and user rights.

Working with system administrators who deploy the BlackBerry solution in their organisations, Berkley Blackberry Team can install the server and guide administrators through all installation options associated with BlackBerry Enterprise Server or train administrators on the installation and various options allowing the administrators to install at a later date.

Why Choose Berkley Technical Services:

In most companies Mobility has become a strategic capability requiring resources from the IT department who are already burdened with delivering infrastructure and application projects. For smaller companies who do not have a large IT department Mobility projects become over burdening to their staff.

We at Berkley Technical Services offer Managed Mobility Services (MMS) as a managed service in the United Kingdom. No matter what size your organization is we have the solution to help you select, implement, and manage a mobile management platform. If you already have a management platform we can take over management and maintenance of the infrastructure as well as provide support to your administrators and users.

The value we bring to you:

  • We offer solutions with the leading MDM providers
  • We are a BlackBerry Elite Alliance Partner with over 10 years’ expertise in implementing and managing BlackBerry infrastructures.
  • We have partnered with leading OEMs such as Apple, Motorola, HTC and Samsung
  • Our engineers are trained as experts in mobile platforms and smartphone OS's.
  • Our service management team has a long history of providing managed services for Information and Mobile Technology.

Address

Unit 3
Unit 3
Enterprise
Enterprise Business Park
Milner
Milner Way
Ossett
Ossett
West Yorkshire
West Yorkshire
WF5 9JE
WF5 9JE

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