Privacy Policy

TSR Limited is committed to respecting and protecting your privacy and we care about how the information you provide us is handled. This notice describes TSR Limited privacy policy. We've structured our web site so that you can visit TSR Limited on the Web without identifying yourself or revealing any personal information unless you choose to.

Consent

By visiting this website you are accepting and consenting to the practices described in this privacy policy.

Personal information

Anonymous information is collected for every visitor to our sites, including pages visited, date and time, browser type, etc. This does not include any personal information about you. We use cookies to track the activities and store information submitted by a user. If you are worried about the use of cookies, you have the discretion not to accept cookies by disabling the option in your browser, however, this may affect your user experience when visiting websites. We do not use any spyware, adware or other software to invade your privacy. Personal information gathered for the provision of free services will be retained only for the length of time required to provide the free service. The information you provide for the provision of these services will only be used to enable the service to be provided effectively, and will not be used for any other purpose.

We do not sell, pass on or allow your information to be used by any other business other than TSR Limited and its partners. We do use agents, sub-contractors or selected third party companies to contact you on our behalf and our agreement with them is such that your information is not used for any other purpose other than the statement within this privacy policy.

Sending us an email

When you send us an email, we will use the information you provide, to respond to your questions or comments. This information will never be shared with third parties or affiliated companies.

The information received once you have completed a form and asked TSR to contact you helps us to process orders, deliver products, services, process payments, and to inform you about orders, products, services as well as other offers we may be offering from time to time.

Occasionally the information that you provide to us will be used to carry out credit checks by TSR Ltd where required for other telecommunication services that you want to take advantage of with TSR Ltd outside of recycling your devices with us where there is no charge applied so no credit check will be required.

Through the course of the year TSR Limited may choose to contact you through a variety of methods including, e-mail, post, sms, etc to see if you require any of our services again.

Security of your personal information

Any personal information you provide to us will be stored on an internal database available only to TSR Ltd employees and this database is not accessible and will never be made available to third parties or affiliated companies. We will never sell your information to anyone.

Free Services, Surveys and Competitions

We will sometimes offer free services, surveys and competitions on our sites. Unless otherwise expressly indicated at the point where your personal information is being entered, we will never use your personal information for marketing purposes or share it with third parties or affiliated companies.

View, Change or Delete your information

If you would like to see what information TSR Ltd is holding on you, or wish to update, change or request that it be deleted, please e-mail privacy@tsrlimited.co.uk providing enough information for us to accurately identify you in our database. We will immediately and without charge change or delete your information, as requested. You can also contact us by mail:

Privacy Manager
Telecom Supplies Recycling Ltd
Unit 3
Enterprise Business Park
Milner Way
Ossett
West Yorkshire
WF5 9JE

Anonymous information collected

Anonymous click stream information is collected for every visitor to this site including pages viewed, date and time, and browser type. IP numbers are not stored, but are temporarily used to determine domain type and in some cases, geographic region. This shows which browser you used and pages looked at but not will not attach personally to you but the data allows TSR Limited to view collate data on pages visited, how many visits to the site and where in the world TSR Limited is being viewed from. This information is used to identify the more frequently visited areas of the site allowing us to develop and improve these areas accordingly not to try and find out who personally has visited the site.

Data

It is the sole responsibility of the customer to remove data from your mobile phone(s) before you send them to Telecom Supplies Recycling. Such data includes, personal details, SMS, photos, games, songs or any other data.

Note that we accept no responsibility in relation to the security, protection, confidentiality or use of such data until it is signed for on arrival at our warehouse at which point it is only TSR Limited’s responsibility if you have e-mailed a request for data removal and to pay for the costs related to data removal. It is your responsibility to ensure that such data is removed from your phone prior to sending it to us. For any other questions relating to this and how to remove data please e-mail sales@tsrlimited.co.uk

Legal disclaimer

TSR Limited may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with legal process served on Telecom Supplies Recycling Limited (TSR Ltd, TSR Limited).

If you choose to visit any TSR Limited website and have any concern about our website, business or our privacy policies, please e-mail your concerns to privacy@tsrlimited.co.uk or send it to Privacy Manager, Telecom Supplies Recycling Limited, Unit 3 Enterprise Business Park, Milner Way, Ossett, West Yorkshire, WF5 9JE and we will try to resolve your issue.

TSR Limited reserves the right to change this policy and our Terms and Conditions at any time. Unless stated otherwise, our current privacy policy and terms and conditions applies to all information that we have received from you.

Address

Unit 3
Unit 3
Enterprise
Enterprise Business Park
Milner
Milner Way
Ossett
Ossett
West Yorkshire
West Yorkshire
WF5 9JE
WF5 9JE